Thu 02 Apr 2015
Terry Lovett of Lovett Sales & Lettings celebrates 40 years in estate agency next month after selling hundreds of homes locally since 1975. We asked Terry what changes – apart from the huge increase in house prices – he has seen over the years. “When I first started selling property in St Neots, sales details were prepared with a black and white Gestetner stencil machine and agents did not open on a Sunday. When my wife Sue and I opened Keys Estate Agents in 1984 we had ditched the Gestetner but still had to stick colour photographs on all the details by hand. We opened 8am to 8pm 7 days a week and had a children’s play area in the corner of the office. Customer Service had arrived!”
Above: Terry in his more 'youthful' days at Bolers Estate Agents!
The biggest change of all though has been the advent of the internet. “Digital marketing and the internet has changed the way people search for their ideal home. We have adapted our marketing strategy to ensure we promote our client’s properties on the biggest internet shop window available” said Terry.
However Terry maintains that selling property is still a people business. “The internet can make the phone ring but it is the negotiators skill that can convert the call to a house sale” he concluded.
"We chose Lovetts as our agent as their charges were by far the most competitive and we had positive experience of their professionalism handling our lettings properties. We were not disappointed. The marketing of the property was efficiently and sensitively handled. Lovetts were proactive in contacting potential purchasers and finally bringing the sale to a satisfactory conclusion. Throughout the process, Lovetts kept the momentum going and responded promptly to queries. In my view, they certainly earned their fee. I would not hesitate to engage their services in the future"